How are banjos shipped, what is the transit time, and what is the cost?
All domestic cycle orders are shipped by UPS Ground. We prefer UPS because
they assign a tracking number to each package, making it easy to locate the package
at any time. Alaska, Hawaii, and international orders are usually shipped by the
US Postal Service unless other requests are made. We expedite through UPS (3-Day
Select, 2nd-Day Air, Next Day Air), Airborne Express, and the US Post Office.
UPS Ground transit time from Atlanta is based on the UPS zone chart below.
This doesn't include the date of shipment; UPS starts the clock the day after
shipment. As a rule of thumb, transit time from Atlanta to California is 8 days
including the weekend, to New York is 3 days.
Delivery Charges
Our online catalog has been integrated with the online UPS rate calculator.
Delivery charges are determined by the total weight of your order, and by the
delivery location. We’ve installed a utility that enables you to determine
the delivery charges for every item in our catalog. Find the item you’re
interested in, then look for this icon 
to determine delivery charges to your location:
Please note that delivery charges do not include import duties, taxes or broker
fees imposed by government customs and revenue agencies. We have no control
over the fees you may be charged, and we are required by law to declare the
value of each item you have purchased.
Before you select a premium shipping service (such as UPS
Next-Day Air, UPS 2nd-Day Air, and UPS 3-Day Select), the chart below will
help you determine which level of service you need. UPS operates Monday through
Friday. Weekends and holidays are not included in the delivery
calculation. UPS does not count the date of pickup as day one.
Day one begins the day after pickup.
We normally ship within 48 hours from the time of purchase. A typical order/shipment/delivery
process:
| Date ordered |
Date shipped (48 hours later) |
UPS clock begins |
Service level |
Delivery location |
Date delivered |
Days elapsed since order |
| August 13 |
August 15 |
August 16 |
UPS Ground |
Los Angeles |
August 23 |
10 |
| August 13 |
August 15 |
August 16 |
UPS 3-Day Select |
Los Angeles |
August 20 |
7 |
| August 13 |
August 15 |
August 16 |
UPS 2nd-Day Air |
Los Angeles |
August 19 |
6 |
| August 13 |
August 15 |
August 16 |
UPS Next-Day Air |
Los Angeles |
August 16 |
3 |
In some cases, on standard products, we offer same-day shipping. If
you’re trying to get it there in time for a birthday or special event,
please call us. If we can meet your deadline, we will.
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